What is your return policy?

We really hope you love our pieces as much as we do.

If you are unhappy with your purchase* please request a return form by contacting contactus@azira.co.uk

You have 14 days from date of delivery to return unwanted item(s) in its original condition, for a refund.

Buyer is responsible for shipping, we strongly recommend using a tracked delivery option as we cannot be held responsible for undelivered items.

Once delivered, refunds should appear in your account within 3-5 working days.

*Earrings and Delivery charges are non-refundable. See terms and conditions for more details.

Do you ship worldwide?

Click below for more information.

Do you offer adjustments?

We can provide a very limited amount of adjustments free of charge. This includes repairs, removing, adding or changing style of extenders, charms or tail tags. Email us at contactus@azira.co.uk to discuss what is possible before purchase.

When will items be back in stock?

Items out of stock can usually take 3-4 weeks to be available again, although this is not guaranteed as most of our range are limited pieces.

How do I take care of my jewellery?

Daily Care: Protect your jewellery and its plating by removing it while swimming, showering, exercising, washing your hands, or applying any products such as perfumes, lotions, or hair products. When jewellery is exposed to any of the above products, tarnishing may occur. Tarnishing may also be caused by the skin's natural pH levels.

Cleaning Instructions: To keep your jewellery clean, wipe it with a soft cloth. Do not use jewellery cleaner.

Do you provide gift bags/packaging?

Every order includes one free classic gift pouch* perfect for gifting. Additional gift pouches can be purchased at a charge of £1.00.

Our parcel boxes can be reused for gifting, a small cardboard parcel is available to purchase, featuring our AZIRA seal sticker. Head over to A Z I R A for the latest gift packaging accessories. AZIRA is looking into reduced waste packaging alternatives.

Special Offer, limited time only*